Established in 2012, Blakes London was created out of a vision to do things differently. Driven by a desire to put design, creativity and exemplary client service at the heart of everything we deliver, we were determined to be better than our competition. Thought leaders in our field, we influence the direction of the industry and deliver on our promise to make beautiful, individualised cabinetry; truly understanding our clients’ needs.
WE CURRENTLY HAVE TWO Vacancies
Technical Designer
The role:
Working within the Blakes Technical Design studio and reporting to the Senior Technical Designer, this role is a great opportunity to work with an outstanding, talented design team, who create beautiful, unique kitchens and joinery for our clients.
Specific responsibilities include:
Produce technical quote drawings, sign off drawings from survey & construction drawings for bespoke kitchen & joinery projects. Take ownership for the delivery of accurate, detailed drawings for production Collaborate with lead designers to ensure that the design brief is interpreted correctly and all details are included in drawings.
Use the Asana project management system to update all members of the Blakes team on progress.
Use of VectorWorks design package for producing detailed drawings.
Communication with relevant internal teams to ensure that problems are identified and resolved quickly.
Work collaboratively with the wider team at Blakes to ensure that project deadlines are communicated and met.
Person specification:
We are looking for a highly motivated team player, who is keen to learn and excited by the opportunity to work with us. You need to be organised, with strong communication skills and a desire to go above and beyond to help us deliver a beautiful end product and outstanding client experience.
We are looking for someone who shares our passion for design and our vision to deliver a high quality, truly bespoke product.
You have strong attention to detail and set high standards for your work.
You are keen to learn and want to develop your technical skills and experience.
You have strong communication skills and understand the importance of keeping everyone informed of progress.
A problem solver, you will seek solutions and consult with others to get issues resolved.
A self-starter, you will be able to manage your own time and prioritise your workload.
You are collaborative and enjoy working in a fast-paced team environment.
A positive attitude and good humour are invaluable. Perfection is not always possible, but resolving issues with a pro-active, ‘can do’ approach is essential to this role.
skills & EXPERIENCE:
You have a technical background and have preferably have a degree in product design/ furniture design or interior architecture/ architecture.
You have design experience within the kitchen/ furniture design or joinery industry
Experience using technical drawing packages (Blakes London use VectorWorks)
BENEFITS:
Salary is competitive and dependent on experience
25 days holiday per annum (plus all bank holidays)
Two HIIT gym sessions per week
A staff kitchen with breakfast and snacks (fresh fruit, biscuits etc) available each day
Cyclescheme & Techscheme
Season ticket loan scheme
Blakes London is an equal-opportunity employer. We celebrate diversity in all its forms and are committed to creating a meritocratic and inclusive environment for our people. Whilst we don’t currently have any vacancies, we are always keen to hear from talented design professionals, who are interested in joining our team. If you would like us to hold your details on file for consideration when a new role becomes available, please send us your CV with a brief outline of the type of role you would be interested in.
PROJECT MANAGER
The role:
Working within our operations team, the role of Project Manager is vital in helping us to provide a truly outstanding client experience. As the key point of contact for contractors, suppliers and clients throughout the production and installation process, outstanding written and verbal communication skills are essential skills.
Whilst it is very important to keep clients updated at every stage of their project, it is also vital to listen to them with empathy and help identify/solve problems to make the process run as smoothly as possible.
Specific responsibilities include:
From order confirmation, managing all communication with clients and their consultants through to the successful completion of the project,
Develop a collaborative & positive working relationships with clients, suppliers, contractors and colleagues,
Discuss, agree and communicate project timescales (both internally and externally) and schedule and plan all jobs,
Visiting sites, where necessary to check on progress – liaising with all relevant team members and contractors to keep project to agreed timelines,
Manage and lead fitting teams to ensure that issues are identified early and resolved in a timely manner, resolving resource issues promptly,
Working closely with the technical team to suggest and implement product improvements, ensuring that the commercial implications of any improvements are considered,
Lead handover meetings with designers and technical team to ensure projects are carefully planned and flag potential issues. Ensure issues are appropriately mitigated,
Identify issues on site and suggest ways to improve future designs or adjust construction drawings, potentially leading to workshop improvements and improved fitting instructions,
Liaise effectively with other members of the operations team and other internal parties as appropriate,
Collate information required to place remedial orders, ensuring that these are produced in a timely manner and installed as quickly as possible. Manage aftercare requests, ensuring problems are resolved promptly, adhering to warranty terms and billing accurately for aftercare items, where possible.
Review all jobs post completion and share lessons learned both good and bad, with all relevant parties, as appropriate,
Person Specification:
We are looking for a highly motivated individual with exceptional client management skills. Outstanding communication skills are at the heart of this role, ensuring that clients are kept up to date on the progress of their project.
Highly organised, you’ll have a proven track record of managing client communications
We are looking for someone who shares our passion and vision to deliver a high quality and truly bespoke product and service to clients
You enjoy delivering an outstanding client service and care deeply about client satisfaction
A strong and empathetic communicator, you understand the importance of sharing progress updates and answering queries promptly, professionally and honestly
You have lots of initiative and look for solutions to problems (consulting others where necessary)
With excellent attention to detail, you continually strive to improve processses and client delivery
You are highly organised and enjoy bringing logic and order to projects
You understand the commerical drivers of our business and work to protect profit margins on projects
You will have significant experience of establishing strong working relationships with internal and external stakeholders
You are a positive and proactive person and encourage others to strive for excellence
A self starter, you are highly motivated and manage your workload efficiently
A team player, you enjoy working collaboratively with others
Benefits:
Salary is competative and dependent on experience
25 days holiday per annum (plus all bank holidays)
Two HIIT gym sessions per week
A staff kitchen with breakfast and snacks (fresh fruit, biscuits etc) available each day
Cyclescheme & Techscheme
Season ticket loan scheme
Blakes London is an equal-opportunity employer. We celebrate diversity in all its forms and are committed to creating a meritocratic and inclusive environment for our people. Whilst we don’t currently have any vacancies, we are always keen to hear from talented design professionals, who are interested in joining our team. If you would like us to hold your details on file for consideration when a new role becomes available, please send us your CV with a brief outline of the type of role you would be interested in.
HR Contact
Gabby Ross
hr@blakeslondon.com